Privacy Policy

Effective date: April 3, 2026

1. Information We Collect

We collect account profile details, organisation membership information, operational booking data, notification preferences, and system logs necessary to provide service functionality.

2. Why We Use Data

Data is used to authenticate users, enforce role-based access, support clinical operations, deliver notifications, and improve reliability and security.

3. Data Sharing

Data is shared only with authorised users within the same organisation context and with approved service providers needed for infrastructure, authentication, and notifications.

4. Retention

We retain account and operational records for service continuity, auditability, and legal obligations, and apply retention windows according to configured plan and operational policies.

5. Security Measures

We apply authentication controls, role-based access boundaries, and logging of critical changes to reduce unauthorised access risk and support incident review.

6. Your Rights

Depending on applicable law, users may request access, correction, or deletion of personal information through their organisation administrator or support channel.